As per a report from Bangalore,
now a days Amazon gets more item returns in India than in any of the 17 markets
where it works, a senior organization official said. One purpose behind the
profits is fake items, which is the situation all around, said Dharmesh Mehta,
VP for shopper and brand security at Amazon, without explaining on why else
India gets the most elevated returns.
Specialists said the more
extensive predominance of money down and calculated difficulties in the littler
towns of India were the primary purposes behind higher item returns in the
nation.
"Item come back to starting
point is higher in level 2 and past because of lower offer of prepaid
installments and difficulties for coordination organizations in finding the
correct locations," said Ujjwal Chaudhry, commitment administrator at
Redseer Consulting.
Ongoing Redseer report featured
that item returns and undoing added up to as much as 30% of the gross stock
esteem. The internet business part has been the wellspring of the biggest
number of protests on the National Consumer Helpline among all segments over
the previous year.
Mehta said Amazon sends machine
learning-based and computerized instruments to catch the fake items and will
probably convey to India the capacity to enable clients and dealers to examine
a producer's code through smart phone application for authenticity checking.
These wonderful efforts can
surely reduce the product returning rate for Amazon and things are going placed
in a transparence manner to the users and buyers. As a user you can use Amazon
customer care number and email ids to contact the officials but there
are many other reasons should be clear regarding the issue of product returns. Just
like, the company should clear specifically the amount of delivery chargers
added with the extra charges at time they select their product to get deliver
at their doorstep.
There are many reports and social
media video post you can find which tells products of Amazon are fake, they use
to send some fake products instead of the real one in the box. If these kind of
posts shares too much in the public network then here is a big impact can
affect in buyers mind that they’ll return products without open the package and
demand for the money instantly.
There is definitely some better
solution in the market and sometimes there are instant replies on these posts
stating that these kinds of videos are 100% fake the published from a fake
socials media account. If you have this kind of issue with the product then you
can contact the customer care officials regarding that problem. And I think
this is the smarter way to deal wit it.
There are over 200000 orders took place
in India every day in Amazon. So, there is a high possibility to misplace some
items by mistake. There is a customer care unit for you, you can trust the
customer support staff o resole your issues because each and everyone are
equally qualified at their services.
