The year 2019 was an incredible year for the Human Resource(HR)
professionals. They got engaged in work-life integration by boosting employee
engagement. ‘Employee experience’ concept led the year 2019 and will continue
in 2020 too.
HR
professionals started using Artificial Intelligence technologies
to ease their paperwork, came up with new strategies to increase the talent
pool, started using people analytics, introduced technology, searched ways to
reduce stress, worked for workforce inclusion, narrow gender pay gap, and a lot
more. They were even experimenting with four workdays a week for productivity. Many
HR professionals upskilled themselves to be chief people officer or chief HR
officer. These roles are challenging and transforming at the individual and
organizational levels. HRs entered the business to pull up new strategies.
In this backdrop of 2019, let us see how HR people would
continue work on this front onwards and upwards in the year 2020. Undeniably,
HRs must retire from their legacy approaches to workforce management and
implement tech solutions aggressively.
Here are a few tips to reimagine the work ways in 2020.
Redefining HR Ways in 2020
People in the organization value HR leaders for their
knowledge of labor laws, medical and family leave, paid vacations, occupational
health and safety, anti-discrimination policy for the inclusive workforce, hiring
practices, compensation, and benefits, etc. In this lane, HR professionals
might have to redefine their strategies and become true business partners.
Be the business partner
As the HR careerprofile today highlights them as business
partners, it is crucial to step away from the legacy model ‘HR, the
administrator’. HR must understand how people resources get connected with the
business, bring strategy to the table, encourage cross-functional communication
and cooperation. It is necessary to get familiarized with industry movements, be
proactive with fluctuations, collect data, analyze and interpret data for
business benefit. Become data literate, use data tools and create opportunities
for people to learn.
Continuous learning
Continuous learning is essential to make HR careers great. Subscribe to trade publications, academic
websites, and attend events. Apart from this, opt for degrees, lectures, short
courses, diplomas, certifications, etc. It helps you to fill in the gaps in the
knowledge. To get promoted from Associate level and upgrade your career
profile, look for HR and talent
management certification(s)that suits your current profile from
well-renowned institutes.
For example, if change management is your goal you can look
for certifications at Human Capital Institute, if you wish to upgrade your
skills for talent optimization, you canopt for certifications from Talent
Management Institute, or if you want to learn about HR operations and strategy
development, you can go for Human Resource Certification Institute, and so
forth.
Focus on employee experience
The employee experience journey involves all phases starting
from attracting the talent, onboarding, engaging, steering performance to
offboarding. Keeping employees engaged creates a workforce that is more
dedicated to the development of the organization.
Increasing employee well-being, looking for new employee-retention
strategies, decreasing employee attrition, and making employees feel their
relationshipwith the organization will be meaningful. Employees are no more
seen as a cost for the company but animportant source of revenue. They are the
first persons to understand the organization’s structure, systems, products,
and services to bring change in an organization by engaging themselves and
others.
Enabling autonomy, fostering open office layout culture,
providing the freedom to switch roles, encouraging creative skills, etc., leads
to employer branding.
Wrapping Up
In a nutshell, the present generation needs technology. As a
rule, digital transformation and technology incorporation would be on the HR
agenda in 2020 too. It is the key to talent management and employee experience.
Though we are yet to realize what exactly 2020 holds for HR,
strategies catering to the workforce and offering opportunities to keep them
happy and healthy would help HR professionals stand distinct and successful in
the new year 2020.
