Ticker

6/recent/ticker-posts

The Pandemic, AI, and Emotion Analytics


It often occurs that we miss the correlation between a lot of things owing simply to the lack of concentrated observation. The more you see, the less you observe, as Mr. Holmes would have put it. However, we are not going to talk about anything that is remotely obscure or needs a piercing vision to understand. We will talk about the relation between the pandemic, the resultant lockdown and the ensuing emotional roller coaster ride that the world is on right now.

Where is AI in all this?

Let us suppose that the world is a scientific laboratory where human beings are subjects and everything they say, do, or want is part of  an experiment. Would it be possible to monitor all these metrics manually, provided that there are around 7 billion subjects? No. That is where artificial intelligence comes into play. While AI still has its limitations, it has come a long way in terms of processing and analyzing human speech. So much so that it can now create human speech retaining all the idiosyncrasies of a speaker. Yes, I am talking about deep fake.

A brief history of speech recognition

It all started at the Birkbeck University in 1948 when they tried to make the machines understand human language for the first time to create a dictionary look up system. Warren Weaver sent tremors through the post war scientific community with his  1949 memorandum where he sets forth the notion that every language is another language in code. So, the English language can be seen as coded German or vice versa. This triggered a lot of research in the field of machine translation but it went pretty much out of hand because of the vastness and nuanced nature of language coupled with poor computational abilities of that age.

Long story short

Natural language processing found fresh air on its sails with the advent of big data. And now, it is moving right into the world of emotional codes. The journey has amazed us in each of its several turns. From making a text to speech engine for Dr. Stephen Hawking to intelligent assistants like Siri and Alexa, it is a long way indeed.

The Corona connection

Corona does not have a vaccine yet. The sustenance of the human race depends largely on their ability to take control over their emotions and act according to the health advisory. But it is not easy jailing large populations in their own house with the panic rising.

An Italian organization has used Applied AI to create a system that analyzes 63,000 social media posts every day to extract emotions and sentiments from them. This helps them monitor the emotional health of the people of the world. They can follow how the anxiety rises over the lockdown and how it is replaced by hope and gratitude for the healthcare professionals over time. The pandemic reminds us It is probably time to rethink humanity, study more into it to find out the emotional traits that make them human.